Empowering businesses through artificial intelligence
About AIM
Founded February 2022 — Pristina, Kosovo
Where artificial intelligence meets strategic management.
AIM was founded in February 2022 with one goal: to serve businesses through artificial intelligence. We started as a team of six, working with customers to increase efficiency, productivity and workflow through AI-driven solutions.
Three product lines later, the principle has not moved. We understand the constant need for development, efficiency and better profitability margins — so we build and adapt AI that maximises those variables specifically, and we say so plainly when AI is not the right answer.
Today we work with startups, consulting agencies, marketing agencies and enterprise teams across Europe and the United States, from offices in Pristina with a presence in Washington DC and New York.
212
Completed projects
97%
Customer satisfaction
150+
Clients served
4
Product lines
Four years, four product lines.
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February 2022
AI Consulting
Where it started
AIM was founded with a team of six experts and a single goal: serve businesses through AI. We began by helping customers increase efficiency, productivity and workflow through AI-driven solutions.
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June 2023
AI B2B Sales & Marketing
Second product line
We added targeted email campaigns with high delivery rates. It was quickly requested by startups, consulting agencies, medium-sized companies, marketing agencies and large enterprises alike.
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July 2024
AI Chatbot
Third product line
A fully AI-powered chatbot that learns from company content, customer tickets and sales conversations — handling customer support and initiating the sale with website visitors.
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2025
AI Call Agents
Fourth product line
Human-like voice agents for inbound and outbound calls, speaking over 15 languages natively, qualifying leads and escalating to a person when the criteria are met.
Where AI meets strategic management.
Four years, four product lines, and one consistent answer: the technology has to earn its place.